New aluminum/composite bats carry a minimum one-year manufacturer's warranty against defects, and we offer a 30-day return policy for unused, new aluminum/composite bats. Wood, demo, and unwrapped bats carry no warranty or guarantee unless otherwise stated in the product description.
All unused new bats must be in their original shrink-wrapped packing to receive a refund, less shipping charges. We will refund shipping charges on products that are defective or received in error.
PayPal and Amazon payments are refunded to your Paypal or Amazon accounts, as appropriate. Please allow 1 - 5 days for your refund to appear on your credit card statement. If it has not been received in this timeframe, please contact your credit card company. If you have any outstanding still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to make an exchange for the same item, send us an email at email@example.com and send your item to: 9375 Washington Blvd. Laurel US 20723.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
There are certain situations where only partial refunds are granted, including an item not in its original condition, is damaged or missing parts for reasons unrelated to our error.
All merchandise is guaranteed against defects in material and workmanship in accordance with the manufacturer's warranties, but not against mishandling or uncommon abuse. Defective merchandise will be replaced or repaired depending on the manufacturer's policy. Replacements will be same stock number, color and size.